July 31, 2025, 12-1 p.m. MDT
ER is excited to invite you to participate in the first of a series of Focus Groups on Artificial Intelligence in Insurance. This session is an opportunity to bring together regulators across the country to explore how AI is shaping the future of insurance- from underwriting and claims to customer experience and beyond. This will be part training and part brainstorming about implications for the regulatory space.
Who? We have invited all commissioners, deputy commissioners and department staff
Why join this focus group? Your insights will help guide the identification of industry needs and priorities, the development of best practices, and help guide future conversations around compliance. ER considered a Webinar but wanted to instead create a more interactive opportunity to network with peers who are navigating the same challenges and opportunities in the AI space. We hope you’ll join us in shaping how collaboration and innovation in insurance regulatory compliance can look when we all come together to solve challenges.
Tentative Agenda (We would welcome questions and suggestions in advance)
Brief welcome and Introductions
Icebreaker- AI in Your Life- “Friend or Foe?”- how is AI impacting our daily lives
Snapshot of how AI is currently used across the Insurance Industry
Recent Regulatory developments
Define Short and Long Term needs of regulators- What are you in need of most immediately
Wrap Up and discussion of potential future focus groups
Christine Thomas, CoFacilitator- Christine leads ERs Health Consulting and Market Conduct practice. Prior to joining ER, Christine Thomas served as the Director of Operations of one of the fastest growing Insurtech companies where she was involved with implementation of AI strategy across all aspects of company operations. She recently completed MIT’s course in Artificial Intelligence: Implications for Business Strategy. Christine is a curious and results oriented business leader with 30 years of experience in operational leadership, risk management and strategic planning.
Joanne Campanelli, CoFacilitator- For 20 years, Joanne has managed risk-focused examinations across all lines of business. Additionally, Joanne has experience in conducting large multi-state coordinated examinations representing lead and participating states. In response to the changing regulatory landscape, Joanne began expanding her education and knowledge of AI. Joanne bridges the gap between regulatory examinations and Artificial Intelligence.