Specialized Regulatory Support
The Specialized Regulatory Support team serves as a flexible, high-impact resource for insurance regulators, offering specialized expertise in complex and emerging areas of regulatory oversight. With a multidisciplinary team led by seasoned regulatory professionals, the team supports state insurance departments in fulfilling their statutory responsibilities with precision, efficiency, and technical rigor.
Claims and Premium Audits for Catastrophe Funds
Conducting claims and premium audits on behalf of catastrophe funds is a critical function that ensures the financial integrity, operational transparency, and statutory compliance of these public risk financing mechanisms. Our team brings specialized expertise in auditing insurer-reported data and fund disbursements to validate accuracy, detect anomalies, and support regulatory accountability.
Claims Audit Services
Scope of Review:
- Verification of claims submitted for reimbursement against policy terms, loss documentation, and catastrophe event parameters.
- Evaluation of claims handling practices for timeliness, accuracy, and compliance with catastrophe fund guidelines and state statutes.
Audit Objectives:
- Identify overpayments, duplicate claims, or ineligible losses.
- Ensure consistency with fund-specific claims protocols and disaster response frameworks.
- Assess insurer compliance with reporting requirements and claims coding standards.
Tools & Techniques:
- Statistical sampling, forensic review, and data analytics to detect patterns of concern.
- Integration with catastrophe modeling outputs to validate loss reasonableness.
Premium Audit Services
Purpose:
- Confirm the accuracy of premium assessments and remittances made by participating insurers to the catastrophe fund.
- Validate exposure data (e.g., insured values, policy counts, geographic distribution) used in premium calculations.
Audit Focus Areas:
- Review of underwriting and rating data submitted to the fund.
- Reconciliation of reported premiums with insurer financial statements and policy systems.
- Evaluation of premium allocation methodologies and compliance with fund statutes or administrative rules.
Regulatory Alignment & Reporting
Compliance Assurance:
- Audits are conducted in accordance with applicable state laws, fund-specific regulations, and public finance standards.
- Findings are documented in regulator-ready reports with clear audit trails, issue summaries, and remediation recommendations.
Stakeholder Coordination:
- Collaborates with fund administrators, state insurance departments, and external auditors to ensure transparency and consistency in audit execution.
Premium Tax Auditing
- Regulatory Focus: Ensures insurers’ premium tax filings are accurate, complete, and compliant with state-specific tax codes and reporting requirements.
- Technical Capabilities: Includes reconciliation of reported premiums, validation of tax credits and deductions, and identification of underreporting or misclassification of premium types.
Forensic Accounting & Financial Investigations
Purpose: Supports regulators in uncovering financial misconduct, fraud, or misstatements within insurance entities.
Scope of Work:
- Tracing of financial transactions and fund flows.
- Analysis of intercompany transfers and related-party transactions.
- Identification of red flags and irregularities in financial reporting.
Attribute Testing & Operational Reviews
Objective: Evaluates insurer compliance with specific regulatory attributes, such as those outlined in NAIC accreditation standards or state-specific benchmarks.
Methodology: Includes control testing, process walkthroughs, and documentation reviews to assess adherence to regulatory expectations in areas such as claims handling, underwriting, and policy administration.
Focus Areas:
- Governance and internal controls.
- Process efficiency and regulatory alignment.
- Identification of operational risks and remediation opportunities.
Litigation Support for Regulatory Actions
Services Provided:
- Expert witness testimony in administrative hearings or court proceedings.
- Financial analysis and damage quantification to support enforcement actions.
- Preparation of exhibits, affidavits, and technical documentation for legal use.
Reinsurance Program Reviews
Regulatory Relevance: Assesses the structure, risk transfer effectiveness, and compliance of reinsurance arrangements with statutory and regulatory requirements.
Review Areas:
- Contract terms and counterparty risk.
- Recoverability of reinsurance assets.
- Adequacy of disclosures and financial statement treatment.
Regulatory Expertise & Credentials
- Leadership & Experience: Lead and supported by a team of professionals and experts with backgrounds in accounting, law, fraud, reinsurance, insurance regulation and a proven track record conducting audits for hurricane, and other state-managed catastrophe funds.
- Professional Standards: All engagements are conducted in accordance with applicable NAIC guidelines, state statutes, and industry best practices.
- Team Credentials: Insurance auditors, CPAs, CFEs, JDs, CFE(Fraud), CGFM, and catastrophe fund specialists with deep knowledge of public risk pools and residual markets.
The Specialized Regulatory Support team is a strategic extension of regulatory capacity, offering targeted expertise in high-risk, high-complexity areas of insurance oversight. Whether supporting litigation, auditing premium taxes, or evaluating reinsurance programs, the team enhances regulatory effectiveness and ensures that oversight efforts are both thorough and defensible.
Our claims and premium audit services provide catastrophe funds with the assurance that disbursements and assessments are accurate, justified, and compliant with governing statutes. These audits strengthen public trust, enhance financial stewardship, and support the long-term sustainability of catastrophe risk financing programs.
Team Leadership
Bradley R. Hazelwood, CPA, CFE, MCM
Director
Tim Kelley, JD, CIE, MCM, AIRC
Senior Manager
TESTIMONIALS
What our team says about us
Cynthia M. Fitzgerald, AIRC, ACS, AIAA, CICSR, CFE(Fraud), CIE, MCM, PHAM, ITP, CCP
Director
Working at ER has allowed me to develop my leadership skills to elevate my team in the Health Consulting Services space. Consistent and meaningful engagement with executive leadership at ER is incredibly supportive and collaborative. At ER, we foster a creative work environment where everyone feels valued and heard. ER leadership is committed to professional development and work life balance. I enjoy the opportunity to lead a strong team with vision and purpose as we support state and federal regulators with dynamic and creative solutions. One of the attributes I like most about working at ER is the opportunity to work closely with other leaders in other areas of insurance regulation. This opportunity is only possible when leaders feel trusted, supported and equipped with the tools necessary to be successful. At ER, we take care of our clients, our team and each other as we deliver on our mission.
Craig Leonard, CIE, CPCU, CCP, FLMI, ARC, AIAF, ARM, MCM
Senior Director Market Conduct
Working at ER has been an incredible experience that allows me to lean into my strongest skills as a thought leader who is always looking to raise the bar and find better ways to improve market regulation processes. ER’s commitment to quality, efficiency, and first-rate representation creates an environment where innovation thrives, and continuous improvement is the standard. Our firm’s streamlined structure ensures prompt attention to clients at all levels, enabling me to partner with them in meaningful ways and consistently exceed their expectations. In my 34 years being involved in market regulation, I have never worked with a more knowledgeable, dedicated team. With deep knowledge and dedication to the NAIC’s Market Regulation Handbook, combined with our ‘out-of-the-box’ thinking, we identify critical findings often overlooked by others. I take immense pride in the work we do and the value we provide to our clients every day.
Mark Ossi, CPA, CFE, AMCM, CFE (Fraud)
Director Financial Analysis
In my previous position as a state regulator, ER was one of our trusted contracting firms. I felt like they were a strategic partner in the Department’s insurance regulatory oversight and was happy to have them be part of our team for the seventeen years I was employed at the Georgia Department. In 2019, I joined the ER Team and have been even more impressed with ER’s professionalism, culture and commitment to assisting our client’s mission of regulatory oversight of the insurance industry with the goal of safeguarding policyholders.
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CORPORATE HEADQUARTERS
20 10th Street NW, Suite 803
Atlanta, GA 30309-6197
Office: 404.816.6188
Fax: 404.816.6197
UTAH OFFICE
10619 S. Jordan Gateway, Suite 335
South Jordan, UT 84095
Office: 801.562.5748
VIRGINIA OFFICE
145 N. Main Street
Stuart, VA 24171
Office: 276.694.3806
Fax: 404.816.6197