Ms. Fitzgerald has over 20 years of experience in insurance regulatory compliance. Ms. Fitzgerald currently serves as a Director at ER. In this capacity she manages and oversees complex market conduct examinations. Her expertise in building efficient examinations, comprehensive data calls and detailed compliance projects is well demonstrated in successful deliverables and outcomes. As part of multi-state projects, Ms. Fitzgerald has facilitated meetings and created examination reports that were presented to the NAIC. Ms. Fitzgerald has served as the Vice President of the Insurance Regulatory Examiners Society (IRES), a member of the Executive Committee and the IRES Board of Directors where she led various committees and conducted presentations and webinars for regulatory experts. Ms. Fitzgerald has led trainings on Market Conduct, Mental Health Parity, the Affordable Care Act, and Pharmacy Benefit Management. Ms. Fitzgerald participates in both state and federal projects for ER. She has in-depth knowledge of the NAIC Market Regulation Handbook as well as state and federal examination legal requirements. She brings leadership, experience and creativity to ER’s consulting services.